Organization: Catholic Relief Services
Requisition Number: I786
Area of Interest: Monitoring & Evaluation
Position Type: Full Time
Location: Central Africa Regional Office (CARO) – DRC/Kinshasa
Reports to: Deputy Regional Director for Program Quality and Growth
The Regional Technical Advisor (RTA) for M&E will provide leadership within the Central Africa Region Office (CARO) to strengthen organizational and staff capacity to design and implement effective monitoring and evaluation systems. S/he will provide technical assistance to CARO Country Programs’ staff and partners to ensure that projects/programs are monitored as needed; high quality external or internal evaluations are undertaken; and that recommendations/lesson learned are adopted and shared across the Agency. S/he will work closely with other RTAs in CARO, and be part of a network of technical advisors for M&E within CRS, liaising with her/his counterparts to develop and disseminate tools, best practices and policies. The RTA for M&E will also play a lead role in identifying and rolling out appropriate Information Communication Technologies for Development (ICT4D) tools to improve M&E processes across the region.
Overall responsibilities include (but are not limited to):
- Strengthening capacity of Country Program staff and partners to implement and utilize CRS M&E standards and relevant Information, Communication and Technology for Development (ICT4D) tools to improve program quality;
- Strengthening capacity of Regional staff to support the implementation and utilization of M&E systems to improve program quality;
- Assisting Country Programs and the Regional team in project design and the development and review of strategies; and,
- Collaborating with Regional and Country Program staff to realize a learning agenda rooted in evidenced-based approaches.
CRS’ Central Africa Region has a wide range of programs funded by multiple donors, and Country Programs are increasingly requested to provide high quality data and analysis to demonstrate the impact of their programs. Sectoral priorities within CARO include significant programming in Health and HIV, Agriculture, Nutrition, Emergency Preparedness and Response, and Peacebuilding.
The Central Africa Regional Office supports Country Programs to implement quality programming that transform lives. Specifically, the program quality (PQ) group provides technical assistance in a wide range of areas. The group is led by the Deputy Regional Director for Program Quality and Growth (DRD/PQ) and includes RTAs for Health and HIV, Peacebuilding, Agriculture, Peacebuilding and Business Development. In many instances, support is provided along sectoral lines in areas related to monitoring and evaluation. The RTA/M&E is in a unique position to work with other RTAs to develop and strengthen systems for monitoring and evaluation, both within specific projects, and organizationally at the Country Program level.
CRS has adopted a set of M&E standards for all programs, and is in the process of developing minimum data sets and global indicators for key sectors. These Standards represent an agency-wide initiative that responds to the mid-term review of the M&E 10-year action plan, and they reflect agency values and guiding principles and build directly upon ongoing activities in several CRS Regions. These Standards are a key element in the CRS’ Organizational Change strategy that addresses accountability, innovation and learning.
Within this context, the RTA/M&E will provide technical support to the Region in the implementation of these standards in order to positively impact on the development and implementation of monitoring and evaluation systems that improve program quality. S/he will also assist Country Programs in strengthening the capacity of local partners’ monitoring and evaluation systems. The RTA/M&E will work closely with the DRD/PQ and other RTAs to advance a learning agenda for the Region.
Improving Program Quality
The primary responsibility of the RTA/M&E is to strengthen the capacity of Country Program staff to implement and utilize M&E systems to improve program quality. S/he will work directly with Heads of Programming, Heads of Office, M&E staff and Program Managers at the Country Program level to build capacity and to develop, implement and/or revise systems, as needed. While supporting the CARO Country Programs, the RTA/M&E will:
- Assist in the implementation of the CRS M&E standards,
- Support program design to ensure rigorous logic between activities, outputs, results and indicators;
- Collect data, (e.g. as part of field assessments, baseline, mid-term and final evaluations), including:
- Advising on sampling methodologies;
- Developing appropriate instruments for data collection;
- Designing data management systems;
- Advising on data entry needs and requirements; and
- Establishing mechanisms to effectively utilize local consultants;
- Develop monitoring/management information systems with appropriate feedback mechanisms to inform Program Managers of progress;
- Analyze and report on data collected, including training in quantitative and/or qualitative methods, as appropriate; and,
- Recruit and mentor M&E staff and/or key M&E positions within specific programs.
- Build capacity of Regional staff to support the implementation and utilization of M&E systems for improving program quality.
- Enable the Region to have greater impact in helping Country Programs implement systems more broadly, across a variety of program indicators.
- Work closely with the other RTAs to understand and address specific issues they face, and to assist them to improve M&E within their sectors of intervention.
Supporting Program Growth
The RTA/M&E will assist Country Programs and the Regional team in project design and the development and review of strategies to support growth across the Region. Fundamental to realizing growth will be to support the Country Program to:
- Design projects that ensure rigorous logic between activities, outputs, results and indicators;
- Develop strategies that are based on rigorous internal logic;
- Develop appropriate field assessments to collect the information necessary for project design and strategy development; and,
- Implement agency-wide initiatives to improve M&E.
- Work closely with the DRD/PQ and other RTA staff in CARO to develop strong proposal submissions.
Enhancing Partner Capacity
CRS works in partnership with local organizations, and specifically with the Catholic Church, at the Country Program level to implement projects. As part of its Partnership Principles and to enhance program sustainability, CRS is compelled to support the transfer of capacity to our local partners wherever possible. The RTA/M&E will assist Country Programs in strengthening the capacity of local partner organizations and staff to implement and utilize M&E systems to improve program quality. Specifically:
- Support Country Programs to assess local partner capacity in the use of M&E systems to improve program quality;
- Collaborate with Country Program staff to identify and develop action plans to strengthen local partner capacity based on the assessment results;
- Mentor Country Program staff to strengthen the capacity of local partner organizations and staff through training and other activities; and,
- Identify opportunities and support other RTA staff to provide similar assistance and mentoring to Country Program staff.
Integrating ICT4D into M&E
CARO is prioritizing the use of ICT for M&E to improve the quality and timeliness of data collection, analysis and reporting across the region in line with the Agency’s ICT strategy. The RTA for M&E will play a lead role in identifying and promoting appropriate technologies to streamline processes for improved M&E and will liaise with the Regional Information Systems Advisor and Headquarters’-based Global Knowledge and Information Management Group to roll these out across the region. Specifically, the RTA/M&E will support Country Program and Regional staff to:
- Research and identify ICT solutions for data collection, management, analysis and reporting in the field for assigned projects
- Advise CPs how to creatively and effectively weave ICT4D into project design and implementation.
- Provide mentoring, technical backstopping and support to field staff involved in rollout of ICT M&E system
- Identify training needs of support staff involved in rollout of ICT M&E system and organize required training
Supporting Evidenced-Based Learning
The CARO RTA/M&E will also support learning across Country Programs within the Region. S/he will collaborate with Regional and Country Program staff to realize a learning agenda rooted in evidenced-based approaches. Specifically, the RTA/M&E will support Country Program and Regional staff to:
- Identify strategic opportunities for learning;
- Implement systems that will enable evidenced-based learning;
- Analyze results and draw appropriate conclusions;
- Disseminate findings, as appropriate; and,
- Improve systems for disseminating this information.
- Be part of a broader learning agenda linked to M&E for the Agency as a whole, and may participate in various fora to support this broader agenda.
- Represent Country Programs, the Region and the Agency to external donors and stakeholders, as well as colleague PVOs, universities, research institutions, and other actors.
- Network with other counterparts within her/his community of practice.
- Serve as a key link for the Country Programs to external sources of knowledge and information.
Agency-wide Competencies (for all CRS Staff):
These are rooted in the mission, values, and principles of CRS and used by each staff member to fulfill his or her responsibilities and to achieve the desired results.
- Serves with Integrity
- Models Stewardship
- Cultivates Constructive Relationships
- Promotes Learning
Supervisory Responsibilities: None
Key Working Relationships:
Internal: Country Program M&E staff, Heads of Programming, Country Representatives, CARO RTAs, Program Quality Support Department staff, RTAs for M&E in other regions, ICT4D working group, DRD for Management Quality, and DRD/PQ.
External: USG, especially USAID, and other Donor Agencies; Local Partners, other PVOs; consultants working in M&E; professional associations (e.g. National Evaluation Associations)
- Masters in Economics, Public Health, Sociology, Statistics, or other relevant field; PhD preferred.
- 5-7 years of progressive responsibility in overseas relief and development programs; at least 5 years experience working for an international agency on monitoring and evaluation.
- Thorough familiarity with principles and current approaches to monitoring & evaluation of relief and development programs using both quantitative and qualitative methods.
- Experience in data collection, including survey design and training enumerators. Understanding and experience with data management, including database design.
- Strong experience analyzing data, including both qualitative and quantitative methods, and experience with appropriate statistical software, including SPSS.
- Experience training others in M&E, including developing and leading workshops or similar fora.
- Understanding of U.S. Government expectations and trends for M&E.
- Demonstrated ability to transfer knowledge to diverse audiences through training, mentoring, and other formal and non-formal methods.
- High level of proficiency in both English and French (speaking, reading, writing).
- Prior experience in sub-Saharan Africa preferred.
- Skilled in working collaboratively with others not under supervisory control to achieve results.
- Able to work with diverse groups of people in a multicultural, team environment.
- Self-motivated and able to work without close supervision, including prioritizing work and multi-tasking to meet deadlines.
- Excellent organization, planning and analytical skills; detail oriented.
- Excellent communication skills, both written and oral.
Foreign Language Requirement:
Fluency in English; Strong Oral French language skills essential
Willingness to travel within Central Africa Region up to 50% of time, with significant time in remote field-based offices.
This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.
For fastest consideration, please create an online profile to apply.