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A Manager’s Guide to Evaluating Citizen Participation

A Manager’s Guide to Evaluating Citizen Participation

Author:  Tina Nabatchi

The Obama administration’s Open Government Initiative is now three years old. But is it making a difference?  Dr. Nabatchi’s report is a practical guide for program managers who want to assess whether their efforts to increase citizen participation in their programs are making a difference. She lays out evaluation steps for both the implementation and management of citizen participation initiatives, as well as how to assess the impact of a particular citizen participation initiative.

An Appendix to the report provides helpful worksheets as well. Why is evaluation of these initiatives important?  For the foreseeable future, agencies will be under great fiscal pressures.   They need to be able to both understand how to effectively engage citizens in their government, and demonstrate how effective citizen involvement contributes to better-run, more cost-effective programs.

Contents

Foreword

Introduction

Understanding Citizen Participation

The Challenge of Evaluating Citizen Participation  .

An Overview of Program Evaluation

Evaluating the Implementation and Management of Citizen Participation

Evaluating the Impact of Citizen Participation

Appendix I: Evaluation Design Worksheets

Appendix II: Benefits and Drawbacks to Potential Evaluators

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