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Making Monitoring and Evaluation Systems Work

Making Monitoring and Evaluation Systems Work. A capacity development toolkit

Marelize Görgens and Jody Zall Kusek

The World Bank

Contents

Introduction

1. M&E Systems Make Managing for Results Possible

2. The Technical Side of M&E: The 12 Components of a Functional M&E System

3. Introduction to the Capacity Development Toolkit for Making M&E Systems Work

4. How the Toolkit Can Be Used for Teaching and Learning

5. Learning Activities

Chapter 1 Structure and Organizational Alignment for Monitoring and Evaluation Systems

Component 1: Structure and Organizational Alignment for M&E Systems

1. Introduction

2. Background Information and Definition

3. Results to Be Achieved When Implanting this component

4. Implementation Issues Regarding Organizational Alignment and Structure for M&E Systems

5. HowTo Guide C1-1: How to Design and Align an Organizational Structure for M&E 68

6. Summary of Chapter 1 Knowledge and Skills

7. Learning Activity

Chapter 2: Human Capacity for M&E Systems

Component 2: Human Capacity for M&E Systems

1. Introduction

2. Background Information and Definitions

3. Results to Be Achieved When Implementing This Component

4. Benefits of Human Capacity as Part of an M&E System

5. Implementation Issues Related to Human Capacity Development for M&E Systems

6. HowTo Guide 2-1: Undertaking a Human Capacity Development Assessment for the M&E System

7. HowTo Guide 2-2: Developing a Human Capacity Development Strategy and Plan

8. Summary of Chapter 2 Knowledge and Skills

9. Learning Activity

Chapter 3: Monitoring and Evaluation Partnerships

Component 3: M&E Partnership

1. Introduction

2. Background Information & Definitions

3. Results to Be Achieved When Implementing This Component

4. Benefits of M&E Partnerships for an M&E System

5. Implementation Issues Related to Establishing and Maintaining M&E Partnerships

6. HowTo Guide C3-1: Establishing and Managing an M&E TWG

7. HowTo Guide C3-2: Planning and Undertaking a Joint M&E Mission/Trip

8. Summary of Chapter 3 Knowledge and Skills

9. Learning Activity

Chapter 4: M&E Plans

Component 4: M&E Plans

1. Introduction

2. Background Information and Definitions

3. Results to Be Achieved When Implementing This Component

4. Benefits of an M&E Plan as a Component of an M&E System

5. Implementation Issues Related to M&E Plans

6. HowTo Guide C4-1: Developing or Reviewing a National M&E Plan

7. HowTo Guide C4-2: Developing Your Organization’s M&E Plan Linked to the National M&E Plan

8. Summary of Chapter 4 Knowledge and Skills

9. Learning Activities

Chapter 5: Costed Monitoring and Evaluation Work Plans

Component 5: Costed M&E Work Plans

1. Introduction

2. Background Information and Definitions

3. Results to Be Achieved When Implementing This Component

4. Benefits of Costed M&E Work Plans as Part of an M&E System

5. Implementation Issues Related to This Component

6. HowTo Guide C5-1: Developing/Updating a National M&E Work Plan

7. HowTo Guide C5-2: Costing a Multi-Year, Multi-Sectoral, and Multi-Level M&E Work Plan

8. HowTo Guide C5-3: Using the M&E Work Plan to Manage the M&E System

9. Summary of Chapter 5 Knowledge and Skills

10. Learning Activities

Chapter 6: Advocacy, Communication, and Culture for Monitoring and Evaluation

Component 6: Advocacy, Communication, and Culture for M&E Systems

1. Introduction

2. Background Information and Definitions

3. Results to Be Achieved When Implementing This Component

4. Benefits of Advocacy and Communication for an M&E System

5. Implementation Issues Related to Advocacy, Communication, and Culture

6. HowTo Guide C6-1: Creating a Supportive Organizational Culture and M&E Leadership

7. HowTo Guide C6-2: Developing and Implementing an M&E Advocacy and Communication Plan

8. Summary of Chapter 6 Knowledge and Skills 242 9. Learning Activities

Chapter 7: Routine Monitoring

Component 7: Routine Monitoring

1. Introduction

2. Background Information and Definitions

3. Results to Be Achieved When Implementing This Component

4. Benefits of Routine Monitoring as Part of an M&E System

5. Implementation Issues in Routine Monitoring of Programs

6. HowTo Guide C7-1: Designing a New Routine Monitoring System 265

7. Summary of Chapter 7 Knowledge and Skills 271 8. Learning Activities 272

Chapter 8: Periodic Surveys 287 Component 8: Periodic Surveys 289 1. Introduction 289 2. Background Information and Definitions 290 3. Results to Be Achieved When Implementing This Component 293 4. Benefits of Periodic Surveys as Part of an M&E System 294 5. Implementation Issues Related to Periodic Surveys 295

5.1. Deciding whether or not to undertake a survey 295 5.2. Governance and execution of national surveys 296 5.3. Ethical processes to follow during survey execution 296 5.4. How much does a survey cost? 297 5.5. Types of questions in survey questionnaires 298

6. HowTo Guide C8-1: Undertake a Periodic Survey

7. HowTo Guide C8-2: Calculate a Sample Size

8. Summary of Chapter 8 Knowledge and Skills

9. Learning Activity

Chapter 9: Databases Useful to Monitoring and Evaluation Systems

Component 9: Databases Useful to M&E Systems

1. Introduction

2. Background Information and Definitions

3. Results to Be Achieved When Implementing This Component

4. Benefits of Databases as Part of an M&E system

5. Implementation Issues Regarding Databases

6. HowTo Guide C9-1: Developing a Database

7. HowTo Guide C9-2: Managing a Government Database Development Process

8. Summary of Chapter 9 Knowledge and Skills

9. Learning Activity

Chapter 10: Supportive Supervision and Data Auditing

Component 10: Supportive Supervision and Data Auditing

1. Introduction

2. Background Information and Definitions

3. Results to Be Achieved When Implementing This Component

4. Benefits of Supportive Supervision and Data Auditing as Part of an M&E System

5. Implementation Issues in Supportive Supervision and Data Auditing

6. HowTo Guide C10-1: Undertaking a Supportive M&E Supervision Visit

7. Summary of Chapter 10 Knowledge and Skills

8. Learning Activities

Chapter 11: Evaluation and Research

Component 11: Evaluation and Research

1. Introduction

2. Background Information and Definitions

3. Results to Be Achieved When Implementing This Component

4. Benefits of Evaluation and Research as Part of an M&E System

5. Implementation Issues Related to Evaluation and Research

6. HowTo Guide C11-1: Develop a National Evaluation and Research Strategy

7. HowTo Guide C11-2: Develop or Update a National Evaluation and Research Agenda

8. HowTo Guide C11-3: Undertake a Program Evaluation

9. Summary of Chapter 11 Knowledge and Skills

10. Learning Activities

Chapter 12: Using Information to Improve Results

Component 12: Using Information to Improve Results

1. Introduction

2. Background Information and Definitions

3. Results to Be Achieved When Implementing This Component

4. Benefits Information to Improve Results

5. Strategies to Promote the Use of Information to Improve Results

6. HowTo Guide 12-1: How to Analyze Quantitative Data

7. HowTo Guide 12-2: How to Analyze Qualitative Data

8. HowTo Guide 12-3: How to Improve the Visual Presentation of Data

9. Summary of Chapter 12 Knowledge and Skills

10. Learning Activities

References

Index

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