Tracking Code 217926-927
Position Type Full-Time/Regular
The Design, Monitoring and Evaluation (DM&E) team is focused on supporting and advancing the state of DM&E practice across all levels of the agency – project, country, regional and agency-wide. It forms a critical component of the broader agency Strategy and Learning Initiative that seeks to drive greater evidence-based decision-making for greater program impact and accountability. The DM&E team works directly with agency leadership – in country and at headquarters – to strengthen DM&E by positioning it as a strategic functional area that is a critical mechanism for learning and is a part of good business practice for the agency. The team represents Mercy Corps at external events to ensure our experiences are helping to shape the field and to ensure that Mercy Corps keeps abreast of developments in how donors and peer agencies approach M&E. The team accomplishes this through the following mechanisms:
- provides individual support to country programs,
- develops easily accessible and user friendly resources based on lessons learned from field experience,
- facilitates an active community of field M&E practitioners,
- leads and supports discrete research studies that address strategic programming questions,
- stimulates evaluation-based knowledge management and learning activities,
- promotes evidence-based decision-making across the agency and
- facilitates the development and implementation of an agency-level program metrics system.
GENERAL POSITION SUMMARY:
To enhance Mercy Corps’ ability to deliver high impact programming and to learn from that programming through provision of DM&E training and individual technical support to field and HQ teams facilitating improved DM&E practice across the organization, and the development and marketing of DM&E resources. This position will contribute to the strategic direction and coordination activities of all DM&E initiatives.
ESSENTIAL JOB FUNCTIONS:
1. (65%) Work with DM&E staff, program management and HQ support teams on meeting individual programs’, country offices’ and HQ teams’ DM&E support needs. This will include (but not be limited to):
- Providing input into new program development by reviewing and advising on assessments, logical frameworks and M&E plans in proposals.
- Providing in-country and remote assistance on country or program specific DM&E needs, including strategizing M&E system components and methods at start-up, advising on evaluation planning, reviewing baseline or evaluation reports, and reviewing M&E system data collection or management tools.
- Training field and HQ staff on DM&E topics, ranging from introductory training to specific data collection, management, and analysis skills.
- Assisting HQ-level program and technical staff to mainstream basic DM&E good practices in the programs they support.
- Helping teams to make use of M&E data and contribute to evidence-based learning at all levels.
- Providing support to teams’ operational research and learning activities.
2. (30%) Work with DM&E staff, program management and HQ support teams on advancing the state of M&E practice across all levels of the organization. This will include (but not be limited to):
- Facilitating DM&E capacity building activities, including trainings (in-person and online), workshops, content-specific meetings, and individual mentoring on DM&E methods and practices.
- Developing and marketing appropriate M&E guidelines, template tools and other resources to better enable the field to implement M&E with minimal input from HQ.
- Help implement of Mission Metrics, an agency-wide effort to attain macro-level results to measure the agency’s progress against its mission.
- Engaging with the Program Management Initiative to ensure coordination with and leveraging of that initiative to support mainstreaming of good DM&E practices within the context of program management.
- Management of Mercy Corps’ network of internal and external evaluation expertise as a community of practice and force multiplier for field support.
- Building staff capacity to implement DM&E practices through a variety of mechanisms, including facilitating online trainings for teams, delivering in-person trainings, mentoring, and promoting cross-fertilization of tools and approaches.
- Helping to source individuals to conduct internally and externally-facilitated evaluations (mid-term or final).
- Management and oversight of evaluation and sector learning review teams, including taking the lead on broad agency dissemination and communication of results and lessons learned.
3. (5%) Spend time on best practice-oriented learning activities to help ensure that best practices in design, monitoring and evaluation, as well as NGO community-wide initiatives, are incorporated into the on-going work of the team.
4. Other duties as requested.
Accountability to Beneficiaries: Mercy Corps team members are expected to support all efforts towards accountability, specifically to our beneficiaries and to international standards guiding international relief and development work while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.
Organizational Learning: As part of Mercy Corps’ agency-wide Organizational Learning Initiative, all team members are responsible for spending 5% of their work time in formal and/or non-formal professional learning activities.
SUPERVISORY RESPONSIBILITY: Consultants, interns, and volunteers, on an as-needed basis.
REPORTS DIRECTLY TO: Director – Design, Monitoring and Evaluation
WORKS DIRECTLY WITH: Country Offices, HQ program and technical support teams, DM&E team members
KNOWLEDGE AND EXPERIENCE:
- MA or equivalent in international development or other relevant social science, and working knowledge of international systems, economics, politics, human rights and/or environmental issues.
- At least five years of experience working in international relief and development programs, with at least three years focused on providing DM&E technical support to field programs, and at least two years working overseas.
- Demonstrated skill with program design, including assessments, proposal development, indicator selection and M&E planning.
- Experience designing practical and effective monitoring systems, including data management systems.
- Experience coordinating, designing and/or implementing program evaluations for learning and accountability.
- Experience with data analysis and presentation using Excel. Use of statistical or related software preferred.
- Past experience with US, EC and other donors.
- Strong team player, good communication and diplomatic skills.
- Excellent analytical and problem-solving skills.
- Good organizational skills and ability to work under stress.
- Strong relationship-building and inter-personal skills.
- Creative and entrepreneurial critical thinking skills.
LIVING CONDITIONS/ENVIRONMENTAL CONDITIONS:
This position will be based in the US HQ office in Portland, Oregon (preferred), or in another US office location. It requires up to 40% international travel; travel may be to locations which are austere and/or conflict-prone.
Mercy Corps Team members represent the agency both during and outside of work hours when deployed in a field posting or on a visit/TDY to a field posting. Staff are expected to conduct themselves in a professional manner and respect local laws, customs and MC’s policies, procedures, and values at all times and in all in-country venues.